For a full list of BCS Care Centres offering in-home care, click here.
Home is important to all of us, and at BCS we understand that older people want to stay in their own homes for as long as possible and so we are committed to doing all we can to assist our clients achieve this goal.
BCS was one the pioneers of in-home care in Australia and we have grown to become one of the largest providers of such services in NSW and the ACT.
We are recognised for our innovative and tailored care services, which have as their central focus the different needs of each client we serve.
From occasional domestic assistance through to high-care services for the frail aged or people living with dementia, BCS offers a wide-range of in-home care services through our 25 Care Centres, spread across NSW and the ACT.
It will be our privilege to assist you or your family member with questions you may have about our in-home care options.
A simple guide to types of in-home care
Home and Community Care (HACC)
Home and Community Care (HACC) programs help older people and people with disabilities remain at home, with practical, low-level care assistance. An assessment by an ACAT (Aged Care Assessment Team) member is not necessary to access these services. Services include housework, personal care, meals on wheels, social support, neighbour aid and nursing care. Some services charge a small fee.
Community Aged Care Package (CACP)
Community Aged Care Packages (CACP) provide low level aged care in the home for people requiring a planned and managed package of care. A package may give you help with personal care such as bathing and dressing, domestic assistance such as housework and shopping, or possibly help participating in social activities. ACAT assessments are free of charge but in most cases, you will be charged a fee toward the cost of your package.
Extended Aged Care at Home (EACH)
Extended Aged Care at Home (EACH) packages provide high-level and flexible care to people who need more help than a Community Aged Care Package can provide. Services may include allied health professional care such as a physiotherapist or podiatrist, personal care, home help and assistance with continence management. ACAT assessments for an EACH package are free of charge but in most cases, you will be charged a fee toward the cost of your package.
Extended Aged Care at Home – Dementia (EACH Dementia)
If you or someone you care for needs assistance because of behavioural problems associated with dementia, including periods of changes in behaviour such as agitation, shadowing or 'sundowning’ or other disturbances, the Extended Aged Care at Home – Dementia (EACH D) program can provide high-level care through a flexible and individually tailored package. ACAT assessments are free of charge, but you may be asked to pay a fee towards the cost of an EACH D package of care.
National Respite for Carers Program (NRCP)
Respite care offers support to older people, people with a disability and their carers who may need a break or need some extra care for a short period. The National Respite for Carers Program (NRCP) provides day care centres, in-home and activity respite programs. You do not need an ACAT assessment for community based respite services – only if you're receiving respite in an aged care home.
Assistance with Care and Housing for the Aged (ACHA)
Assistance with Care and Housing for the Aged (ACHA) provides assistance for financially disadvantaged older people who are renting or who are homeless to access both community care and accommodation.
Veterans Home Care (VHC)
Veterans Home Care services are similar to HACC services (as detailed above) but are offered to eligible veterans and war widows/widowers to enable them to remain in their own homes for longer.
Attendant Care Program
The Attendant Care Program, for people living with a physical disability aged between 16 and 64 years, provides up to 35 hours per week of personal assistance including personal care and related domestic assistance. This program allows people to manage and direct their own care.
ComPacks Post Acute Care Program
ComPacks is a case-managed package of care for up to 6 weeks after a client has been discharged from hospital. This service has been established for people who need two or more community services to ensure that people can return home safely with appropriate care in place. The program case-manages community support jointly with a multidisciplinary hospital team, starting before discharge and continuing for a short time after discharge, to facilitate access to mainstream community services.
The service (together with the hospital clinical team) offers community assessment and case management of targeted people being discharged from public hospitals, as well as rapidly assembling individualised community care packages. The program is designed to meet each person’s assessed clinical and support needs.
Transitional Care / Transpac
Transitional Care or Transpac assists eligible clients to discharge from public and private hospitals, when the client’s other option may be residential aged care. The program aims to help clients to improve their independence and confidence after a hospital stay. It provides a package of services including low intensity therapy and personal and/or nursing care as part of a slower recovery process, in the client’s own home, or in a ‘live-in’ arrangement.
Transitional Care provides a case-managed package of support for an average of 9, and up to 12 weeks, which includes in-home support services and allied health therapies to assist clients to improve their level of functioning in order to be able to be maintained safely in their own homes.